1. Introduction
At Dr. V. S. Rathore’s practice, we respect your privacy and understand the importance of This website, https://drvsrathore.com/, serves as the personal professional website of Dr. V. S. Rathore, Plastic, Reconstructive and Cosmetic Surgeon. It offers information about his professional background, qualifications, areas of expertise, surgical and non-surgical procedures, and educational resources covering plastic, reconstructive, and aesthetic surgery.
This Privacy Policy outlines how personal information is collected, used, maintained, shared, and safeguarded when you browse https://drvsrathore.com/ or reach out through the website's contact forms and appointment enquiry options.
We recognise that details concerning your health, medical history, treatment interests, and personal circumstances require confidentiality and careful handling. Any information shared with us is treated responsibly and used only for lawful purposes related to professional communication, healthcare services, and the proper functioning of this website.
By visiting or interacting with this website, you acknowledge that you have been informed of the privacy practices described in this policy.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
- Full name, age, and contact details.
- Email address and telephone number.
- Information provided through appointment requests or enquiry forms.
Medical Information
If you voluntarily share health-related information, we may collect:
- Details about your medical concerns or treatment enquiries.
- Relevant medical history or previous procedures.
- Medical reports, photographs, or other documents you choose to provide.
Medical information is treated with particular care and is accessed only when necessary for appropriate patient communication or healthcare services.
Website Usage Information
When you browse our website, certain technical information may be collected, such as your IP address, browser type, device information, pages visited, and general website activity.
This information helps us understand website performance and maintain its security.
3. How We Use Your Information
We may use the information collected through our website to:
- Respond to questions and appointment requests.
- Communicate about consultations, appointments, and related services.
- Understand the medical concerns you voluntarily share.
- Maintain appropriate patient and communication records.
- Improve website accessibility, functionality, and security.
- Meet applicable medical, legal, and regulatory requirements.
We use personal information only for relevant and lawful purposes. Information collected for healthcare communication is not automatically used for promotional messages.
Where separate consent is required for a particular purpose, we will request it.
4. Patient Confidentiality
Protecting patient confidentiality is an important part of responsible medical care.
Any medical information shared through our website or during communication with our practice is handled with appropriate care and discretion.
Access to such information is limited to the doctor, authorised healthcare personnel, and individuals who require it for legitimate administrative or healthcare purposes.
We do not publish or share identifiable patient information, medical photographs, treatment details, or personal experiences for publicity without a separate lawful basis and any required permissions. Medical confidentiality and applicable professional conduct requirements continue to apply.
5. Sharing of Personal Information
We do not sell or rent your personal or medical information to third parties.
Information may be shared only when reasonably necessary and permitted by law, including with:
- Authorised healthcare professionals involved in your care.
- Website hosting, technical support, or communication service providers.
- Administrative service providers supporting appointment management.
- Government authorities or regulatory bodies when disclosure is legally required.
Any service provider receiving personal information is expected to handle it responsibly and use it only for the agreed purpose.
We do not disclose patient information to unrelated parties for their independent marketing activities.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality and understand visitor activity.
Cookies are small files stored on your device that may help the website remember certain preferences or measure performance.
Where applicable, analytics tools may collect general information about website visits, such as frequently viewed pages and browsing patterns.
You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.
Where consent is legally required for optional cookies or tracking technologies, we will seek it before using them.
7. Data Storage and Security
We take reasonable steps to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.
Depending on the systems used, these measures may include:
- Secure website connections.
- Restricted access to personal and medical records.
- Appropriate safeguards for information storage and communication.
- Access limited to authorised individuals.
- Periodic review of relevant security practices.
Although we make reasonable efforts to safeguard information, no website or electronic communication system can guarantee complete security.
We encourage patients to avoid sharing unnecessary medical or personal details through unsecured communication channels.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required under applicable law.
This may include maintaining information for:
- Appointment management and patient communication.
- Medical record-keeping obligations.
- Legal or regulatory compliance.
- Resolving disputes or responding to lawful requests.
When information is no longer required, we take appropriate steps to delete, anonymise, or securely dispose of it, subject to applicable record-retention requirements.
9. Your Privacy Rights
We respect your right to understand and make appropriate requests regarding your personal information.
Subject to applicable law, you may request to:
- Know what personal information is being processed and how it is used.
- Access information about relevant data-sharing activities.
- Correct or update inaccurate personal details.
- Request deletion of information that is no longer required.
- Withdraw consent previously provided for a specific purpose.
- Raise a concern about how your personal information is handled.
You may also exercise other rights available under applicable Indian data protection law, as and when those provisions become effective.
Certain requests may be subject to medical record-keeping, legal, or regulatory obligations.
To make a privacy-related request, please contact our practice using the official contact details provided on the website.
10. Third-Party Websites and Services
Our website may contain links to external websites, social media platforms, maps, or other third-party services.
These services operate under their own privacy policies and may collect information independently.
We encourage visitors to review the privacy practices of external websites before sharing personal information.
Dr. V. S. Rathore’s practice is not responsible for the privacy practices or content of independently operated third-party websites.
11. Children's Privacy
We recognise that information relating to children requires additional care.
Where personal information concerning a child is collected, we follow applicable legal requirements, including obtaining consent from a parent or lawful guardian when necessary.
Parents and guardians are encouraged to supervise the information children share through online forms or communication channels.
12. Consent and Withdrawal
Where consent is required, we aim to explain why information is being requested and how it will be used.
You may withdraw your consent for consent-based processing by contacting our practice.
Withdrawal of consent will not affect lawful processing already carried out. We may also need to retain certain information to meet medical, legal, or regulatory obligations.
Withdrawing consent may limit our ability to provide services that depend on the information concerned.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, information-handling practices, or applicable laws.
Any revised version will be published on this page with an updated revision date.
We encourage visitors to review this page periodically to stay informed about how their information is handled.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Kaayakalp Cosmetic and Laser Surgery Clinic
Clinic Address: P-158, C.I.T. Road, Kankurgachi Scheme VI M, Kolkata – 700054, West Bengal, India
Email: info@kaayakalp.com
Phone: +91 9831662311
Official Website: https://drvsrathore.com/
For privacy-related enquiries, corrections, consent withdrawal, or complaints, please use the official contact information available on our website.
We aim to address privacy-related concerns respectfully and within the timelines required by applicable law.
